Disclaimer
Important information about snow conditions, prices, travel services and your rights.
No guarantee & risk
Snow conditions, weather, slope openings, lift operations, prices, availability and resort ratings depend on nature, resort management and third parties. matterig.com does not guarantee them and may change information without notice. Advertising is truthful and recognisable under Law of Ukraine No. 270/96-ВР 'On Advertising' dated 3 July 1996. Skiing and snowboarding involve inherent risks of injury, loss or death. You must assess your ability, use protective gear and follow resort rules. We strongly recommend comprehensive travel and medical insurance, including winter sports, medical evacuation and cancellation cover.
Package travel & redress
Where travel services are sold as a package, you have protection under Law of Ukraine No. 324/95-ВР 'On Tourism' dated 15 September 1995 and Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023, including clear pre-contract information, fair terms and a complaint and dispute mechanism. If you have a complaint, contact us first. You may also seek redress through the State Service of Ukraine for Food Safety and Consumer Protection and the courts, without prejudice to Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023.
Data & identity
We process personal data under Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 6 June 2024. Cookies and similar storage require your prior informed consent under Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16 December 2020 and Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 6 June 2024. See our Privacy and Cookie Policies. Operated by matterig.com, PE (EDRPOU 16769038), Business Center 'Leonardo', 12-B Bohdana Khmelnytskoho Street, Kyiv, 01030, Ukraine. Contact: contact@matterig.com, +380 673 260 8280. Managing Director: Julia Petersen. Full identity under Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015.