Privacy Policy

Updated: 1 January 2025

1. Controller

matterig.com (PE), Business Center 'Leonardo', 12-B Bohdana Khmelnytskoho Street, Kyiv, 01030, Ukraine, EDRPOU 16769038, controls your personal data under Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 6 June 2024.

2. Data We Collect

Quote request forms collect name, email, phone, destinations, travel dates and a message; the submit button redirects to a thank-you page. Analytics collect IP address, device and browser data, pages viewed, and cookies or similar identifiers.

3. Purposes and Legal Bases

We use data to answer quote requests and prepare offers, to comply with Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015 and Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023, and, with consent, for marketing and analytics.

4. Sharing and Advertising

We share data with tour operators, hotels, insurers and IT providers. We do not sell personal data. Advertising is truthful and recognisable under Law of Ukraine No. 270/96-VR 'On Advertising' dated 3 July 1996.

5. Cookies

Cookies are set only with prior informed consent under Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16 December 2020 and Law of Ukraine No. 3687-IX 'On Personal Data Protection' dated 6 June 2024. Consent may be withdrawn at any time.

6. Retention, Rights and Complaints

Quote data is kept 24 months, contract records as law requires, analytics up to 14 months. You may request access, correction, deletion, restriction or portability, object to processing, and withdraw consent at contact@matterig.com. Complaints may be filed with the Ukrainian Parliament Commissioner for Human Rights, the State Service of Ukraine for Food Safety and Consumer Protection, or a court.